Returns & Exchanges
At SParms, we want you to be completely satisfied with your sun protection apparel. If your purchase isn't the perfect fit, we offer a hassle-free return and exchange process within 30 days of delivery.
Return Process
- 1.Check Eligibility
Ensure your items are in their original condition, unworn, unwashed, and with all SParms tags still attached to qualify for a return.
- 2.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 3.Pack and Ship
Securely package your items and attach the prepaid shipping label provided via email, then drop the parcel at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.